Support

Adding someone to your team

Open the Team tab and invite them by email, or share your invite link. Once they accept, you can send tasks to each other. Only people who have accepted can send you anything.

Sign-in

You can sign in with an email address and password, or with Sign in with Apple or Google. If sign-in fails, check that you are using the same method and the same address you signed up with.

Forgot your password? Tap Forgot password on the sign-in screen. We email you a numeric code from Tick AI <contact@arktik.tech>, then let you choose a new password. If it does not arrive within a few minutes, check your spam folder.

Notifications

You get a notification when a task is due and when someone sends you one. Turn them off any time in your device Settings → Notifications → Tick AI (on iOS), or Settings → Apps → Tick AI → Notifications (on Android). The app works fully without them.

AI suggestions

The AI screen turns a sentence into suggested tasks — it proposes, you confirm. Nothing is saved or sent to a teammate until you tap to create it, so check the title, date and assignee first: AI output can be wrong.

What we send to the AI provider, and what we do not, is set out in the Privacy Policy.

How to report a task or someone

Open any task you were sent and tap Report — that reports the task itself and lets you block whoever sent it. You can also open a person’s profile and tap Report or Block there; blocking stops them sending you tasks or invites.

You can always email contact@arktik.tech with what happened. We review reports and act on them within 24 hours.

Account deletion

In the app: Profile → Delete account. Type DELETE to confirm. This removes your login and all of your data, including tasks you sent to others, and it cannot be undone. If you cannot open the app, email us from the address on your account.